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Home is where the heart is

Whether you’re raising a family, studying for school, working as a professional, retired or in any other walk of life, you need a home you can count on for sturdiness, coziness and alignment with your lifestyle, as well as services that back it all up.

We manage a variety of homes, so if you’re looking for a place to live, we can help you out, and at great prices too. Plus, life with us is easy. Our electronic payment processing system is simple, and our online system also allows you to request maintenance and keep track of important documents. Come learn more today!

Did you know you can make payments online?

It’s fast, easy, and secure, so why wait?

Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

 

 

 

Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your payment was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so everything is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Maintenance Requests

Maintenance requests are handled through your resident portal or from our 24×7 maintenance phone line. To access the 24×7 maintenance phone line, you can dial our main office number at 314-266-4585 and select option 4.  To submit a ticket from your resident portal, login to your portal and follow the prompts. If you do not yet have a login password for your tenant portal, please get started below.

 

 

 

Moving Out

While we want you to stay with us forever, we understand that you may have to move on.  We strive to make the moving process simple:

 

STEP 1 – NOTICE & INFORMATION RELEASE:  We ask that you give us at least 30 day notice before the date you would like to move.  If the manager of your new home needs information from us, we ask that you fill out the information release form.

 

Info Release   

 

STEP 2 – MOVE-OUT & CLEANING:  In order for us to give your full deposit back, you will need to ensure your home is clean and in good order when you move.

STEP 3 – SCHEDULE YOUR MOVE-OUT INSPECTION:  You can use the link below to schedule your move-out inspection.  We have to have this inspection done within 7 days of your move-out, so the sooner we can get everything scheduled after you move-out, the better.

 

Move-Out   

   

STEP 4 – DEPOSIT RETURN: Your deposit is returned within 30 days after the end of your lease to the forwarding address you give us at your move-out inspection.

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